Shopping Information



This page provides a brief summary of how to make a purchase and contains the artist's shopping terms and privacy statement.

How to place an order and pay for your purchase


Basket icon
Click this to proceed to placing an order for the artwork. You can find the basket icon next to an artwork in an artist's Mini Gallery or in the art search on the website. It will only appear if the artist has set up their shopping basket, set a price and marked the artwork as 'available now'. (If there is no basket please contact the artist using one of the various enquiry link options instead.)

Then either opt to buy art online using PayPal or place an order for an offline payment method eg. cheque.

Paying by credit / debit card
If the artist has a PayPal account you will be able to pay online using a credit or debit card and will make the payment through the secure online payment basket provided by PayPal. PayPal is an online payments service provider, please see www.paypal.co.uk for further information.

You can select the delivery option of your choice and then click 'add to my basket' which takes you to the PayPal website. You will then be able to see that the page is secure as it will have a padlock (normally at the bottom right hand side of the window) and the URL of the website address will begin with https://www. rather than http://www.

Neither Mini Gallery nor the artists featured have access to any credit / debit card details.

Paying by cheque
If the artist does not have a PayPal account or one or other party prefers not to use an online payment process you can still place the order and pay by other means such as a cheque as stated in the artist's shopping terms.

Additionally, an artist may have an alternative means of payment to offer such as WorldPay or Nochex and you can make your own individual arrangements.

Shopping terms and privacy statements
Mini Gallery provides standard shopping terms and privacy statements as part of our artists' membership benefits and each artist personalises the set text with their own individual contact details etc. You can view and print the terms and privacy statement for this artist below - this page may be found by clicking on 'Shopping' within the individual Mini Gallery concerned. There are further links to view and print them beside the 'add to basket' and 'place order' buttons.

We highly recommend reading the terms and privacy statement before making your purchase and printing a copy for your reference.





Terms & Conditions



This website, www.minigallery.co.uk, is owned and maintained by Hazel Semple and Chris Storey trading as 'Mini Gallery' and is governed by UK law. The terms "you" and "your" refer to you, the buyer. The terms "we" "our" and "us" refer to www.minigallery.co.uk, Mini Gallery, Hazel Semple and Chris Storey.

Individual Mini Galleries are maintained by the respective artists. This Mini Gallery belongs to Terry Symonds. If you have any enquiries you should contact the artist at .

We are committed to maintaining a family friendly website and to this end we will monitor the content of all Mini Galleries and entries submitted. All Mini Galleries are therefore subject to approval prior to them appearing on the live website and we reserve the right to edit or remove any item subsequently added.

By using the services provided by www.minigallery.co.uk you agree to abide by our terms and conditions as set out on this page and on this website. These terms and conditions apply to all artwork and products purchased from this Mini Gallery. Please print a copy of these terms and conditions for your records.



IMPORTANT INFORMATION
Please note that this does not affect your statutory rights as a consumer.

Registrations
Misuse of our site
Accuracy
Copyright
Changes to the Terms & Condition
Price and Availability
Orders
Payment options
Order Confirmation
Delivery
Cancellations
Returns policy
Damaged goods
Miscellaneous



REGISTRATION
In order to use the services provided by www.minigallery.co.uk it may be necessary to register and provide correct information. Any information we collect about you is held in accordance with our Privacy & Security statement.
We are only allowed to accept orders from customers who are 18 years of age or older. If you are under the age of 18 and would like to make a purchase please ask an adult to place the order for you instead.



MISUSE OF OUR SITE
We reserve the right to refuse access to our services to anybody who misuses www.minigallery.co.uk in any way. You must not interfere with, or attempt to interfere with, any of the workings of the website or any information held by us.



ACCURACY
We have made every possible effort to ensure that the content of www.minigallery.co.uk is accurate and up to date. We reserve the right to amend any errors or omissions at our discretion and will endeavour to do so at the earliest opportunity.

Please be aware that the colours and appearance of artwork or products may vary slightly from the way they appear on the screen. The items have been photographed at a high resolution but are displayed on the website at a lower level to enable acceptable download times.



COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, and HTML, is the property of www.minigallery.co.uk, its owner and/or its suppliers and partners, and any third party content is used by www.minigallery.co.uk pursuant to express authorisation from copyright owners or their agents. You acknowledge that all copyright, trademarks and other intellectual property rights in and relating to www.minigallery.co.uk or its contents are vested in www.minigallery.co.uk,its owner and/or its suppliers or our partners where appropriate. You must not use, reproduce, modify or distribute our images or any part of those images in any manner, whatsoever.

It should be noted that all artists retain copyright in their own artwork.



CHANGES TO THE TERMS & CONDITIONS
We reserve the right to change the Terms & Conditions from time to time, and post a new version on our website. The new version will take effect from the time of posting on the site.



PRICE AND AVAILABILITY
All prices (including any applicable taxes) are as specified besides the relevant artwork or product displayed in the mini gallery and exclude delivery charges unless otherwise stated. For details of the delivery charges, see the “DELIVERY” clause in these terms and conditions.

Prices, special offers and availability information are subject to change without notice. You will be advised of any changes to price, special offers and availability when you place an item in your shopping basket before you make a purchase.



ORDERS
Online
When you place an order online, you will have the opportunity to check the details of your order and correct any errors before placing the order. When you place your order you are making an offer to buy. You will be sent an e-mail (“ACKNOWLEDGEMENT OF ORDER”) confirming receipt of your order from PayPal. The ACKNOWLEDGEMENT OF ORDER is not acceptance of your offer. If your offer has been accepted you will be contacted by us via e-mail confirming the details of your order (“ORDER CONFIRMATION”). At this time your offer to buy will have been accepted and a legally binding contract will be formed and your artwork will be despatched to you.

Offline
If you would like to make an order and pay offline, send a letter to Terry Symonds of 4 Cam Farm, North End, Meldreth, Royston, Hertfordshire, SG8 6NT with the details of your order which should include details of the items ordered, price, your name, address, e-mail and telephone number together with a cheque. When you send this letter you are making an offer to buy. You will be sent an e-mail or letter (“ACKNOWLEDGEMENT OF ORDER”) confirming receipt of your order. The ACKNOWLEDGEMENT OF ORDER is not acceptance of your offer. If your offer has been accepted you will be contacted by us via e-mail or letter confirming that your offer has been accepted (“ORDER CONFIRMATION”). At this time your offer to buy will have been accepted and a legally binding contract will be formed and your artwork will be despatched to you.



PAYMENT OPTIONS
CREDIT/DEBIT CARD (ON-LINE PAYMENT)
We do not have access to your debit/credit card details. Our payment processing is carried out by PayPal and complies with the highest privacy regulations and the best encryption software in the industry - SSL (Secure Sockets Layer). You can tell the page is secure by the padlock icon being displayed on your browser. If you are making an on-line payment through PayPal you must also abide by the Terms & Conditions they give. Please click here to view PayPal's website.

PayPal accepts the following credit/debit cards:

American Express Delta MasterCard Solo Switch Visa Visa Electron


CHEQUES (OFF-LINE PAYMENT)
Cheques should be made payable to Terry Symonds and be in Pounds Sterling from a UK bank.
Orders will be dispatched after your cheque has cleared and you have been notified that your order has been accepted.

Please print your name and address on the back of the cheque.

Cheques should be posted to:
Terry Symonds, 4 Cam Farm, North End, Meldreth, Royston, Hertfordshire, SG8 6NT



ORDER CONFIRMATION
Your order confirmation e-mail or letter will provide the following information:

• order reference number
• delivery name and address
• date of order
• item(s) ordered and prices
• grand total
• any special delivery notes you have requested



DELIVERY
Delivery is costed on an individual basis and standard delivery will be via Royal Mail. Please note that an extra delivery charge may be applicable for non-standard delivery.

If you have any queries about delivery please contact us by telephone on 01763 263468 or email to enquire at .

If you would like a faster or alternative method of delivery, please contact us to enquire.

We endeavour to dispatch within 14 (fourteen) days and customers should allow up to 30 (thirty) days for UK delivery (international delivery may take longer).



CANCELLATIONS
You may cancel from the day of the order and up to 14 (fourteen) working days after the day on which you receive the goods (this exceeds the statutory minimum of 7 days). This right of cancellation does not apply to any goods which have been made to your specification or personalized.If you wish to cancel you should e-mail We must have written notice of your cancellation.

You will receive a full refund within 30 (thirty) days of cancellation in the same format that you paid for the goods ie. either by cheque or through PayPal by credit or debit card as applicable. If the goods have already been despatched, you must handle them with reasonable care and they should be returned to us in their original condition at your own cost by courier, Special Delivery or equivalent. The goods to be returned should be wrapped securely in their original packaging. If the original packaging is not available similar packaging should be used to provide secure packaging for the transit of the goods. Goods should be returned to:

Terry Symonds, 4 Cam Farm, North End, Meldreth, Royston, Hertfordshire, SG8 6NT

You should also include a note with details of your name, address and order number.

If the goods are not returned we will collect them and deduct the direct cost from the refund or charge these costs to you.



RETURNS POLICY
We very much hope you will be delighted with your purchase(s). However, in the unlikely event that you wish to return an item you may receive a full refund of your money within 30 (thirty) days of cancellation. Please follow the guidance under CANCELLATIONS above.



FAULTY GOODS
We recommend that you check the condition of the goods you have ordered when delivered. Please notify us as soon as possible if you discover the goods are faulty. Your statutory rights as a consumer shall apply to any entitlement to a refund, repair or exchange in relation to faulty goods. We will arrange for any faulty goods to be collected from you so that you do not incur any expenses.



MISCELLANEOUS
In the event we are unable to comply with our obligations due to circumstances beyond our reasonable control, we shall not be liable for such inability to comply with our obligations or resulting delays.

These terms and conditions are governed by the laws of England and Wales. Any dispute shall be submitted to the exclusive jurisdiction of the English Courts.

All sales will be conducted in English.

This contract will not be filed.





Privacy Statement


Privacy commitment
Information
Safe ordering
Debit/credit card security
Confidentiality
E-mail
Visitor statistics
Complaints
Customer Services
Sensitive personal data
Cookies
Payment security




PRIVACY COMMITMENT
www.minigallery.co.uk is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).



INFORMATION
Information is collected about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. By providing this information you consent to this information being used in the manner described in this privacy statement. The type of information we will collect about you includes your name, address, phone number and e-mail address. If at any time you would like to see the information we hold about you please e-mail Terry Symonds at or write to 4 Cam Farm, North End, Meldreth, Royston, Hertfordshire, SG8 6NT.
We will be happy to update our records as you wish. If there are any inaccuracies we will amend our records without delay. We charge £10 for requests for personal information.



SAFE ORDERING
As part of our ordering process is necessary to provide your name and address as well as a phone number. The artist requires your address for delivery purposes and your phone number in case of a need to contact you.



CREDIT/DEBIT CARD SECURITY
www.minigallery.co.uk does not have access to your debit /credit card details. PayPal is used to process your payment card details. The payment processing complies with the highest privacy regulations and the best encryption software in the industry - SSL (Secure Sockets Layer). You can tell the page is secure by the padlock icon being displayed on your browser.



CONFIDENTIALITY
Any information www.minigallery.co.uk collects about you is not shared with third parties.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing or writing to us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.



E-MAIL
www.minigallery.co.uk will not e-mail you in the future unless you have given us your consent. Joining our mailing list is entirely optional and you will not be added to our mailing list automatically. You will always be given the opportunity to be taken off the mailing list at any time.



VISITOR STATISTICS
www.minigallery.co.uk may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you when you return to the website unless you modify your browser settings.



COMPLAINTS
We aim to deliver the highest level of customer service. However, if you feel you would like to complain about any matter please e-mail Terry Symonds at . We will reply as soon as possible and in any case you will at least receive an acknowledgement within 5 (five) working days whilst we work to resolve your complaint.



CUSTOMER SERVICES
If you have any query about an order please e-mail us at quoting your order reference number or call us on 01763 263468 (please call between 09:00 - 18:00 Monday, Tuesday, Wednesday, Thursday, Friday & Saturday and ask for Terry Symonds). Outside of these hours an answering machine may be able to take your message. The cost of calling will be charged at local or national call rate depending on where you live and your telephone operator.

We review our privacy policy regularly to ensure the security of our site and your data.

If you have any questions/comments about privacy or security, you should e-mail Terry Symonds at .



SENSITIVE PERSONAL DATA
We neither collect nor have access to any 'sensitive personal data' as defined by the Data Protection Act 1998. Click here for more information



COOKIES
Cookies are pieces of information that are stored by your Internet browser on your computer's hard drive. Your browser ensures that cookies set by www.minigallery.co.uk will only be visible to www.minigallery.co.uk so no third party would be able to access them.

Cookies are necessary to be able to store items in your shopping basket during your shopping session. We also use cookies to store an authentication code so when you return to www.minigallery.co.uk you will be automatically logged in. We do not store your username or password in this cookie. We also use cookies to track how our site operates and how it is used.



PAYMENT SECURITY
When making purchases by credit/debit card you will be redirected to a PayPal server where Verisign 1024 bit encryption systems are used. At the browser 128 Bit SSL is used meaning your credit/debit card details are safe. For more information please see the PayPal website. We do not have access to your credit/debit card information.

We review our security policy regularly to ensure the security of our site and your data.

If you have any questions/comments about privacy or security, you should e-mail Terry Symonds at .