Consumer Protection
Mini Gallery adheres to the SafeBuy Code of Practice which includes conforming to relevant legislation including the Data Protection Act 1998 and Distance Selling Regulations.
As Mini Gallery does not sell the art or act on behalf of the artists each member artist is supplied with customisable shopping terms and privacy statement to meet the required high standards. You can view and print these at any time by clicking on 'Shopping' in the Mini Gallery belonging to the artist concerned.
Each artist in the role of the retailer providing the goods/services to you the customer is responsible for abiding by the set terms and privacy statement and fulfilling his or her legal obligations.
Under the Consumer Protection (Distance Selling) Regulations 2000 online sellers must offer a minimum of a 7 day cooling off period. This means you have the right to cancel in writing up to 7 working days after you have received your purchase.
However as of March 2006 the newly updated SafeBuy Code of Practice now means that each Mini Gallery artist offers a minimum of a 14 day cooling off period which exceeds the statutory minimum. This means you have 14 working days from the day the item is received in which to cancel your order and receive a full refund less the postage you have been charged within 30 days of cancellation.*
* You are not legally entitled to a refund for an item which has been created specially for you such as a personalised greetings card.
Click here for the summary of the Consumer Protection Distance Selling Regulations on the Department for Trade and Industry website
Click here for the full version of the Distance Selling Regulations on the HMSO website
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